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Continue Shopping1. General Information
This Privacy Policy explains how personal data is collected, used, and protected when you use the online store operating under the brand LovSecrets, available at www.zakojewelry.com (the “Store”).
The Store respects your privacy and is committed to protecting your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and relevant UK regulations.
2. Data Controller
The controller of your personal data is:
Business name:
Registered address:
VAT / NIP:
Contact email: support@zakojewelry.com
3. Scope of Data Collected
Depending on how you use the Store, we may collect the following categories of personal data:
First and last name
Email address
Billing and delivery address
Phone number (if provided)
Order details and purchase history
Payment status (no card details are stored by us)
IP address
Technical data (browser type, device, operating system)
User-generated content (reviews, comments, photos)
Providing personal data is voluntary but necessary to place orders or use certain features of the Store.
4. Purposes and Legal Bases of Processing
Your personal data is processed for the following purposes:
a) Order processing and contract performance
To process orders, deliver products, handle payments, and provide customer support.
Legal basis: performance of a contract (Article 6(1)(b) GDPR)
b) Legal and accounting obligations
To comply with tax, accounting, and consumer protection laws.
Legal basis: legal obligation (Article 6(1)(c) GDPR)
c) Customer communication
To respond to inquiries, complaints, or service requests.
Legal basis: legitimate interest (Article 6(1)(f) GDPR)
d) User accounts (if created)
To manage optional customer accounts.
Legal basis: consent or contract performance
e) Reviews and user-generated content
To display product reviews, comments, or photos submitted by users.
Legal basis: consent (Article 6(1)(a) GDPR)
f) Website security and analytics
To ensure website functionality, security, and improvement.
Legal basis: legitimate interest (Article 6(1)(f) GDPR)
5. Payments
Payments in the Store are processed exclusively through secure external payment providers, including:
Przelewy24
Card payment processors
The Store does not store or process full payment card details. Payment data is handled directly by the payment provider in accordance with their own privacy policies.
6. Recipients of Personal Data
Your personal data may be shared only with trusted third parties, including:
Payment service providers
Shipping and logistics companies
IT service providers and hosting companies
Accounting and legal service providers (where required by law)
Data is shared only to the extent necessary to perform services related to the Store.
7. International Data Transfers
Personal data may be transferred outside the European Economic Area (EEA) only if adequate safeguards are in place, such as standard contractual clauses or equivalent protection measures, in accordance with GDPR requirements.
8. Data Retention
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, including:
Order and accounting data: in accordance with legal requirements
Customer service correspondence: for the duration necessary to resolve matters
User accounts: until account deletion or inactivity
Reviews and comments: until removed by the user or Store administrator
9. User Rights
You have the right to:
Access your personal data
Rectify inaccurate or incomplete data
Request deletion of data (right to be forgotten)
Restrict processing
Object to processing
Request data portability
Withdraw consent at any time (where processing is based on consent)
To exercise your rights, please contact: support@zakojewelry.com
10. Cookies
The Store uses cookies and similar technologies to ensure proper functionality, enhance user experience, and analyse traffic.
Detailed information about cookies and how to manage them is provided in a separate Cookies Policy or through the cookie consent banner.
11. Data Security
Appropriate technical and organisational measures are implemented to protect personal data against unauthorised access, loss, misuse, or alteration.
Despite best efforts, no online system can be guaranteed to be fully secure.
12. Minors
The Store is intended exclusively for individuals aged 18 years or older.
The Store does not knowingly collect personal data from minors. If personal data of a minor is identified, it will be deleted without undue delay.
13. Changes to This Privacy Policy
The Seller reserves the right to update this Privacy Policy when required by law or due to changes in Store operations.
The current version will always be available on the Store website.
14. Contact
For questions regarding this Privacy Policy or personal data processing, please contact:
Email: support@zakojewelry.com